Support & Help
We're here to help! Get in touch with our support team or find answers to common questions.
Email Support
Get help from our support team. We typically respond within 24 hours.
support@exsposer.comDiscord Community
Join our community to get help, share strategies, and connect with other marketers.
Join DiscordFrequently Asked Questions
How do I get started with Exsposer?
Sign up for a free trial, enter your product details, and start discovering opportunities. Upgrade to Pro or Max for full access to AI-generated replies and daily opportunity digests.
What are the rate limits for each plan?
Free users can generate 5 replies per day, Pro users get 50 replies per day, and Max tier users have unlimited reply generation.
Can I customize the AI model and settings?
Yes! In your dashboard settings, you can choose your preferred OpenAI model, adjust temperature for creativity, and set maximum token limits for reply length.
Is my data secure?
Absolutely. We don't store your reply content—only metadata like reply count and usage statistics. All data transmission is encrypted with HTTPS. Read our Privacy Policy for more details.
What platforms does Exsposer monitor?
Exsposer currently monitors Reddit to find conversations where your product can add value. We scan 100+ subreddits daily to find the best opportunities for authentic engagement.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account dashboard. Your subscription will remain active until the end of your current billing period.
Will using Exsposer get my Reddit account banned?
No. Exsposer helps you find opportunities and draft replies—you always review and edit AI-generated content before posting. The AI creates authentic, helpful responses that respect subreddit rules. Please review our Terms of Service for more information.
How do I delete my account and data?
You can request account deletion by emailing support@exsposer.com. We'll delete your account and all associated data within 30 days.
Still need help?
Our support team is ready to assist you with any questions or issues.
General Support: support@exsposer.com
Privacy Requests: privacy@exsposer.com
Billing Issues: billing@exsposer.com